PHYSICIAN CERTIFICATION FOLLOW-UP SCRIPT
FuneralHQ | October 28, 2026

Hello, this is [staff name] at [funeral home]. I am following up on the medical certification request for case [reference], sent through [approved channel] on [date].

Who is handling it?
Has the assignment been accepted?
Is anything missing from us?
What is a realistic time for an update?

I will record [agreed next action] and follow up at [time]. My direct number is [number].

Use identifying details only through an approved channel. Keep clinical information out of voicemail. Follow your state requirements and registrar instructions; this script does not set a legal deadline.