The FTC Funeral Rule is the federal regulation that governs how funeral providers present prices and disclosures to consumers. For an operations team, the point is not to become legal experts but to build habits that keep pricing accurate, itemized, and consistent. This is a plain-language operational overview, not legal advice. For compliance specifics, rely on the FTC resources and your own counsel.
What the Rule covers, at a high level
- Accurate, itemized price information for goods and services.
- A general price list (GPL) provided to consumers.
- A casket price list and an outer burial container price list.
- Related disclosures the Rule specifies.
The operational habits that support it
| Habit | Why it helps |
|---|---|
| One current version of each price list | Everyone presents the same prices |
| Itemized statement that matches the lists | The bill agrees with the disclosures |
| Acknowledgment kept on the case | Easy to produce per family |
| Update lists and statements together | A price change does not leave a document behind |
How software supports compliance
Software does not make you compliant, but it makes the supporting habits easy: building itemized statements from consistent line items, keeping the GPL acknowledgment on the case, and producing a complete record on demand. That removes the manual drift that causes documents to disagree, which is where operational problems usually start. Always pair it with your own compliance review.
What to ask software vendors
- Does the statement build from consistent, itemized line items?
- Can I keep the GPL acknowledgment on the case?
- Can I produce a complete case record quickly?
- Can I keep price lists current and consistent with the statement?
How FuneralHQ handles this
FuneralHQ builds itemized statements from consistent line items on the case and keeps the acknowledgment with the record, which supports the operational habits the Rule calls for. It supports compliance; it does not replace your legal review. See general price list management.
Related resources
Read general price list management and the funeral home recordkeeping checklist.