Integrations

Connects to the tools your office already runs on

What matters is not the logo, it is what actually moves. From AI phone answering to QuickBooks and EDRS, here is everything FuneralHQ connects to and automates, with what data syncs and which direction it goes.

24 connections and automations across your whole workflow.

AI and automation

The work that used to eat the morning happens on its own, with staff in control of anything that matters.

AI phone answeringA warm AI receptionist answers every call around the clock, captures the first-call details, and books the arrangement meeting.
After-hours first-call captureOvernight and holiday calls start a case with a recording and transcript, so no first call is ever missed.
AI obituary writerDrafts an obituary from the case details in seconds, ready for the family to refine.
Automated form fillPulls first-call details into every form and packet, so no field is typed twice.

Accounting and payments

The money side of every case stays in sync with the books, with no double entry.

QuickBooks OnlineTwo-way sync of invoices, payments, and customer records.
QuickBooks DesktopThe same two-way sync for firms still on the desktop edition.
Card and ACH paymentsTake cards, ACH, deposits, and payment plans against the case balance.
XeroSync invoices and payments for firms that keep their books in Xero.

First call and answering service

Capture the first call once, wherever it comes in, and start the case from it.

Answering service sync (ASD)Pull first-call details and call recordings from your answering service straight onto a new case.

Documents, vital records, and filing

Signatures and certificates move out of FuneralHQ instead of into another login.

E-signaturesSend packets for signature and store signed copies with an audit trail.
Electronic death registration (EDRS)Send certificate details to your state system where that connection is available.

Calendars and scheduling

Service times and appointments land on the calendars your staff already check.

Google CalendarPush service times, viewings, and appointments to Google Calendar.
Microsoft 365 and OutlookThe same calendar sync for offices running Outlook and Microsoft 365.

Insurance and preneed funding

Turn policies into paid balances faster, without rekeying claim details.

Insurance assignment fundingSubmit at-need life insurance assignments to funders like C&J Financial and Express Funeral Funding.
Preneed carrier recordsMatch preneed contracts to carriers such as Homesteaders and Forethought as they convert to at-need.

Websites, tribute media, and webcasting

Give families a place to gather, watch, and remember, tied back to the case.

Tribute video and memorial mediaBuild tribute videos and memorial pages from the photos a family shares.
Live streaming and webcastingStream a service for family who cannot attend, linked from the obituary.
Floral and memorial e-commerceLet families order flowers and keepsakes from the online obituary.

Family communication and reputation

Stay in touch with families on the channels they use, and grow from their trust.

Two-way family textingText updates and reminders to families, with replies tied to the case.
Google Business reviewsInvite a review after the service and route feedback to the right place.

Your data and developers

Get your records in when you start, out whenever you want, and connected if you build.

CSV importBring cases, contacts, and price lists in from spreadsheets or your current software.
CSV and report exportExport cases, contacts, and reports any time. Your records are yours.
Guided migrationOur team helps map and load your existing records during onboarding.
Open API and ZapierConnect FuneralHQ to your own tools through an API and Zapier.

How a connection works

Set it up once, then it runs in the background.

  1. 01

    Connect once

    Authorize QuickBooks, payments, your calendar, or your phone line from settings. Most connections take a few minutes and do not need IT.

  2. 02

    Map it to your setup

    Match your accounts, items, and locations so synced data lands where you expect it the first time.

  3. 03

    Work the case as usual

    From then on, calls, invoices, payments, and times move automatically as you run the case. There is nothing extra to remember.

Integration questions

Does the AI really answer the phone for us?

Yes. The AI receptionist answers calls around the clock in a calm, professional voice, captures the first-call details, and books the arrangement meeting. You decide what it handles, and it transfers urgent or sensitive calls to your on-call director.

Which QuickBooks editions do you support?

Both QuickBooks Online and QuickBooks Desktop, with a direct two-way sync of invoices, payments, and customer records. There are no intermediary files to export and re-import.

Do you connect to my state EDRS?

Where the connection is available for your state, you can send death certificate details from the case instead of re-keying them into a separate portal. State support varies, so we will confirm your state on the demo.

Can I take insurance assignments and preneed funding?

Yes. You can submit at-need life insurance assignments to funders like C&J Financial and Express Funeral Funding, and match preneed contracts to their carriers as they convert to at-need.

Can I import from my current software?

Yes. You can import cases, contacts, and price lists from CSV, our team helps map and load your records during onboarding, and an open API and Zapier let you connect your own tools.

See your stack connected on a real case

In 20 minutes we run a sample case from the first call to a paid invoice, with the AI answering a call, QuickBooks syncing, and a payment posting live, using the connections your firm needs.