FuneralHQ

Connects to the tools your office already runs on

What matters is not the logo, it is what actually moves. From QuickBooks and payments to calendars and EDRS, here is everything FuneralHQ connects to and automates, with what data syncs and which direction it goes.

23 connections and automations across your whole workflow.

Accounts you connect

  • QuickBooks Online, for invoices, payments, and customers
  • Stripe, for card and ACH on the case
  • Google Calendar, for services and staff schedules
  • No direct EDRS, Xero, Outlook, or Zapier connection is sold as live

Most take a few minutes from settings and do not need IT. Everything else on this page is an automation or a form we fill from the case, not an account you link.

Who FuneralHQ works with

Three different kinds of relationship, kept apart on purpose. A grid that mixes them is how a firm ends up surprised in its second month.

Connected accounts

You authorize these in settings. After that, supported data moves through the connection.

  • QuickBooks OnlineInvoices, payments, and customer records. QuickBooks Desktop is not supported.
  • StripeCard, ACH, deposits, and payment plans posted against the case balance as they clear.
  • Google CalendarService times, viewings, and appointments on the calendars staff already check.

Recorded on the case or contract

These are records and prepared documents, not connected vendor accounts. FuneralHQ does not submit to the outside company on your behalf.

  • Insurance carriers and assignment companiesPolicy details and a signed assignment packet remain on the contract; staff submits through the company’s required channel.
  • Preneed carriersCarrier, policy, contract, values, funding status, and at-need conversion remain on the preneed record.

In development

These connections are not available today.

  • XeroA future accounting connection. QuickBooks Online is available today.
  • Microsoft 365 and OutlookA future calendar connection. Google Calendar is available today.

Plus more as firms ask for them. If your office runs something that is not listed here, raise it on the demo. What customers request is how we decide what to connect next.

AI and automation

The repetitive work that is available today, and the assistive work still being built, with staff in control of every consequential action.

Obituary draftingSetup requiredOptional writing help turns only the facts a family enters into an editable first draft. It requires model access to be configured and never publishes on its own.
Automated form fillAvailable nowPulls supported case details into mapped forms and packets for staff review.

Accounting and payments

Live connections keep case money in sync with the books without implying that FuneralHQ is a general ledger.

QuickBooks OnlineAvailable nowSync invoices, payments, and customer records with QuickBooks Online. QuickBooks Desktop is not supported.
Card and ACH paymentsAvailable nowTake cards, ACH, deposits, and payment plans through Stripe against the case balance.
XeroIn developmentA future accounting connection for firms that keep their books outside QuickBooks Online.

First call and answering service

First-call intake works today. Pulling a call and recording straight from an answering service remains roadmap work.

Answering service syncIn developmentPull first-call details and call recordings onto a new case. Today staff enters the details on the first-call sheet.

Documents, vital records, and filing

Documents and filing status live on the case; direct state-system submission is kept separate from what works today.

E-signaturesAvailable nowSend packets for signature and store signed copies with a timestamped audit trail.
EDRS status trackingAvailable nowTrack certificate and EDRS milestones on the case. Direct submission to state systems is in development.

Calendars and scheduling

Service times and appointments can reach Google Calendar today; the Microsoft calendar connection is still being built.

Google CalendarAvailable nowPush service times, viewings, and appointments to Google Calendar.
Microsoft 365 and OutlookIn developmentCalendar sync for offices running Outlook and Microsoft 365.

Insurance and preneed funding

FuneralHQ prepares and records the work on the contract. Carrier or funder submission stays in the channel that company requires.

Assignment-of-benefits packetAvailable nowGenerate an insurance assignment from a preneed contract, send it for e-signature, and record the signed date.
Preneed carrier recordsAvailable nowKeep the carrier, policy, contract, values, funding status, and conversion history on the preneed record.

Websites, obituaries, and memorial media

Public obituary publishing works today. The broader website, video, webcast, and commerce suite remains clearly marked.

Public obituary pagesAvailable nowPublish or unpublish an approved obituary from the case to a shareable public FuneralHQ URL.
Full funeral home websitesIn developmentA hosted website and content-management workflow connected to the case.
Tribute video and memorial mediaIn developmentCreate tribute videos and fuller memorial experiences from family media.
Live streaming and webcastingIn developmentHost or stream a service and link the recording from the obituary.
Floral and memorial e-commerceIn developmentOffer flowers, keepsakes, or memorial products from the public obituary.

Family communication and reputation

Text, email, and review requests are production workflows attached to the case.

Shared family emailAvailable nowSend and receive family email in one shared thread, connected to the case and visible to authorized staff.
Text messagingAvailable nowText families from a registered business number, with consent, quiet hours, delivery status, attachments, and opt-out handling.
Review requestsAvailable nowSend a staff-approved request from a completed case and surface one optional follow-up after 14 days.

Your data and migration

Self-service price-list import, guided record migration, and permission-controlled exports keep the move and the exit concrete.

Price-list CSV importAvailable nowPreview and import General Price List rows from a CSV or supported workbook workflow.
Case and contact migrationSetup requiredOur team maps and loads an agreed export from your current system during onboarding.
CSV and report exportAvailable nowAuthorized staff can export cases, family contacts, preneed records, price lists, and operational reports.

How a connection works

Set it up once, then it runs in the background.

  1. 01

    Connect once

    Authorize QuickBooks, payments, or your calendar from settings. Most connections take a few minutes and do not need IT.

  2. 02

    Map it to your setup

    Match your accounts, items, and locations so synced data lands where you expect it the first time.

  3. 03

    Work the case as usual

    From then on, invoices, payments, and service times move automatically as you run the case. There is nothing extra to remember.

Integration questions

Which QuickBooks editions do you support?

QuickBooks Online only, with a direct sync of invoices, payments, and customer records. There are no intermediary files to export and re-import. QuickBooks Desktop is not supported; if you run it today, we will walk through what moving to QuickBooks Online involves.

Do you connect to my state EDRS?

Direct EDRS submission is not available today. FuneralHQ prepares case documents, stores returned files, and tracks certificate and filing milestones while staff uses the state system. Direct connections remain in development.

Can I take insurance assignments and preneed funding?

FuneralHQ records the insurer and policy on a preneed contract, generates an assignment of benefits, sends it to the policy owner for e-signature, and records the signed date. Staff still submits the completed package through the carrier or funder’s required channel and verifies claim status there.

Can I import from my current software?

General Price List rows can be previewed and imported through the product. Case and contact migration is team-led during onboarding: we map an agreed export from your current system, load it, and verify the result with you. FuneralHQ does not currently advertise a self-service public API or Zapier connection.

See your stack connected on a real case

In 20 minutes we run a sample case from first call to a paid invoice, show the live connections, and mark every setup requirement or roadmap item before you decide.