For Preneed Teams

Preneed software for funeral home teams

Preneed is a promise you have to keep years later. FuneralHQ tracks each contract, keeps the details ready, and lets your team convert a preneed record to an at-need case in one step, so nothing has to be re-entered when the time comes.

Who it is for

  • Teams building a book of preneed contracts
  • Counselors who arrange services in advance
  • Firms that want preneed details ready on the day
  • Owners who hate re-keying a contract at need

What it replaces

  • Preneed files kept apart from active cases
  • Re-entering the contract when a death occurs
  • Guessing which contracts are complete
  • Separate tools for preneed and at-need work

How preneed flows to at-need

The same record carries a family from the planning conversation to the day you serve them.

  1. 01

    Record the contract

    Capture the family, the planned services, and the merchandise on a preneed contract in FuneralHQ.

  2. 02

    Keep the details ready

    Store documents and notes with the contract so the plan is complete and easy to find later.

  3. 03

    Find it when the call comes

    Locate the existing preneed record at first call instead of starting a new arrangement from blank.

  4. 04

    Convert in one step

    Turn the preneed contract into an at-need case without re-entering the family, services, or merchandise.

  5. 05

    Serve and bill the case

    Carry the plan straight into documents, payments, and the synced invoice for the at-need case.

What keeps preneed ready

Contracts in one place

Every preneed contract lives in the same system as your active cases, not in a separate file.

One-step conversion

Convert a preneed contract to an at-need case without retyping the family or the plan.

Plans stay complete

Documents and details stored with the contract mean the arrangement is ready when you need it.

No double entry

Details captured at planning carry forward, so the at-need case starts from what is already there.

Access by role

Role-based permissions control who can view and edit preneed records across your team.

Books follow the case

Once converted, invoices and payments sync to QuickBooks Online and Desktop like any case.

Common questions

Do I re-enter the contract at need?

No. You convert the preneed contract to an at-need case in one step, and the family, services, and merchandise carry over.

Where do preneed contracts live?

In the same system as your at-need cases, so the record is ready and easy to find when the time comes.

Can I store preneed documents?

Yes. Documents and notes store with the contract so the plan stays complete until it is needed.

Who can see preneed records?

Access is governed by role-based permissions, so you decide which team members can view and edit them.

See a preneed contract become a case

In 20 minutes we record a preneed plan and convert it to an at-need case with no data re-entered.