The complete daily case
First call, arrangements, tasks, documents, unlimited e-signatures, card and ACH payments, preneed, accounting, and QuickBooks sync stay on one operating record.
FuneralHQ vs Halcyon
Both are cloud systems for running deathcare operations. This page lays out where each one focuses so you can judge fit for your firm.
What the Platform plan includes
- Unlimited users, cases, and e‑signatures
- Case management, intake, and the whiteboard
- Documents, packets, and remote signing
- Payments, plans, and QuickBooks Online sync
$250 per location, per month. Your records export whenever you want them.
How they compare
Halcyon has been in deathcare since 2002 and covers funeral homes, crematories, pet cremation, and trade services in one cloud platform. It was acquired by Batesville, a manufacturer of caskets and funeral products, in September 2024. FuneralHQ is an independent software company that keeps the case, documents, payments, custody scanning, pet cremation workflows, and the books in one connected record.
NeedHalcyonFuneralHQ
Case managementYes, cloud basedOne record for family, decedent, services, merchandise, tasks, and balances
Scope of operations coveredFuneral homes, crematories, pet cremation, and trade servicesFuneral home case work from first call to the books, plus pet cremation workflows, trade partners, and cemetery mapping, plot inventory, and deeds
Body trackingYesQR and barcode scan checkpoints for chain of custody, alongside signed, timestamped custody forms. Case status is tracked on the case record
Trade custody and billingTrade partner portal, body tracking, and billing are published capabilitiesTrade partners, signed custody forms, cremation notices, statements, and QuickBooks customer matching are live
Pet cremationDedicated pet cremation softwarePet cremation workflows: owner and pet records, cremation authorizations, and billing
Documents & e-signaturesHalcyon eSign, powered by DocuSignUnlimited e-signatures, no per-signature fee, signed copies stored on the case
Online paymentsCard processing published, card-present and virtual, applied to the account automaticallyCard and ACH, plans, and balances on the case (processing fees apply)
QuickBooks syncYes, QuickBooks sync offeredQuickBooks Online and QuickBooks Desktop, plus a built-in general ledger, payroll, and trust accounting
OwnershipOwned by Batesville, a casket and funeral products manufacturer, since September 2024Independent software company, no merchandise business
PricingPublicly reported from around $295/mo plus activation, with per-case fees at higher volumes. Verify with the vendor.Straightforward per-location pricing: $250/mo, the same for every location
Reviewed September 8, 2026 from Halcyon’s public product site. Pricing shown for Halcyon is publicly reported by third-party listings rather than quoted by the vendor. Capabilities and pricing change; confirm the exact package and total cost directly.
Sources reviewed: Halcyon product overview
Why FuneralHQ should be the baseline for an independent firm
FuneralHQ runs the work an independent funeral home completes every day on one record, keeps the economics clear, and gives operators direct access to the people building the product.
Published, predictable pricing
$250 per location, per month, with unlimited users, cases, and e-signatures on the Platform plan. The same model applies at every location.
A direct path for missing workflows
Bring the exact requirement to the demo. The team building FuneralHQ will separate what ships today from configuration, integration, or development and give you a concrete answer on fit and timing.
What to test after the FuneralHQ baseline
When Halcyon deserves a close test
Halcyon has served deathcare since 2002 and covers funeral homes, crematories, pet cremation, and trade services in one cloud platform. Operations that already run on it, with staff trained on it, should test the workflows they use every week. Firms already buying from Batesville may also weigh a single vendor relationship.
Why FuneralHQ remains the baseline
One system from the first call to the books, from a software vendor independent of a merchandise supplier. Optional phone answering drafts the first call sheet, and the case carries documents, payments, custody scanning, pet cremation workflows, and built-in accounting with QuickBooks sync. Packages are published: Platform, Growth, and Growth Managed.
How to choose
Write down the workflows you run every week, then ask each vendor to show those exact steps on a real case. Ask both about total cost at your case volume, including activation, per-case fees, and signature fees.
Common questions
Is Halcyon a good product?
Yes. Halcyon has served deathcare since 2002 and covers funeral homes, crematories, pet cremation, and trade services in one cloud platform. The right choice depends on which workflows matter most to your firm.
Does it matter that Batesville owns Halcyon?
That is a judgment call for each firm. Batesville acquired Halcyon in September 2024. Some firms like having one vendor for products and software, and others prefer their software vendor to be independent of the company selling them merchandise. FuneralHQ is independent and sells no merchandise.
What does Halcyon cost?
Third-party listings have shown pricing starting around $295 per month plus an activation fee, with per-case fees at higher volumes. Treat that as publicly reported rather than quoted, and ask Halcyon for a current quote at your case volume.
How does FuneralHQ handle e-signatures?
E-signatures are built in and unlimited with no per-signature fee, and signed copies are stored on the case automatically, so there is no separate signing subscription to manage.
Can we migrate our data?
Yes. We help with migration in the first week, and you can export your data at any time.
See what an independent vendor commits to
In 20 minutes we run a real case, then answer the questions that actually decide this one: what we sell, what we do not, and how your records leave if you go.