Everything a funeral home runs, in one record
Funeral homes, cremation firms, and cemetery teams work in one connected system, from online arrangements and the first call to documents, payments, property records, and final settlement. Browse the features below, grouped by the work they do.
What the Platform plan includes
- Unlimited users, cases, and e‑signatures
- Case management, intake, and the whiteboard
- Documents, packets, and remote signing
- Payments, plans, and QuickBooks Online sync
$250 per location, per month. Your records export whenever you want them.
Platform price and access
The published plan terms and the limits to check when comparing software.
NeedPublished terms
Platform price$250 per location, per month (USD). The price is per location, not per user.
Included in PlatformUnlimited users, cases, and e‑signatures. Case management, intake, and the whiteboard. Documents, packets, and remote signing. Payments, plans, and QuickBooks Online sync.
Separate costs and scopePayment processing and optional packages are separate. Confirm migration scope and any requested custom integration before committing.
AccessWeb application with mobile browser access. A released native FuneralHQ mobile app is not currently available.
State death registrationStaff complete filing in the state system. Direct EDRS transmission is in development.
See pricing and optional packages, the data ownership and export policy, and the feature status below. Use the software acceptance scorecard to test the work your firm needs.
Run the case
Case ManagementOne record from first call to final disposition.Documents & E-SignaturesGenerate, send, sign, and store packets.Forms & FilingCase-driven forms, physician fax, and EDRS status.Chain of CustodySigned custody forms with QR and barcode scan checkpoints.Online Arrangements & Family PortalFamilies submit details, follow status, sign, and pay online.
Grow and operate
Aftercare & ReviewsStaff-approved review requests and one follow-up.Growth & Local SEOBe found nearby, with calls tied to cases.Websites & ObituariesFuneral home websites, along with public obituaries.Multi-Location ReportingCompare locations on one dashboard.Cemetery Mapping & RecordsCemetery maps, plot inventory, and deeds in one system.Reports & BalancesSee cases, payments, and what is still owed.Assistive ToolsAutofill, record search, voice handoff notes, and Case Memory.
What is live, and what is still being built
A feature list is useful only when the status is clear. This snapshot states what FuneralHQ does today and marks the limits that remain.
NeedStatusWhat a buyer should know
Core case, tasks, documents, and e-signaturesAvailableOne case record, generated packets, unlimited e-signatures, and signed copies stored with the case
AI phone answeringAvailableAnswers when staff cannot, in English or Spanish, pages the on-call director, and drafts a first call sheet for a person to confirm; it reads prices from your price list and never makes one up
Family communication and portalAvailableTwo-way text and email, consent controls, secure status, documents, signatures, payments, and obituary submission
Online funeral and cremation arrangementsAvailableFamilies submit arrangement details, review selections with staff, sign documents, and pay online; the firm reviews authority and approvals before proceeding
Payments and accountingAvailableCard, ACH, and payment plans; a built-in general ledger, payroll, and trust accounting; sync with QuickBooks Online and QuickBooks Desktop
Public obituariesAvailableFamily submission, staff review, publish and unpublish, and an optional configured drafting assistant
Custody and trade formsAvailableSigned, timestamped intake, transfer, cremation, and release forms, with QR and barcode scan checkpoints for chain of custody
Websites, livestreaming, and memorial storeAvailableFuneral home websites along with public obituaries, livestreaming of services, and a memorial store
AI search, voice handoffs, and handwriting extractionAvailablePlain-English record search, voice handoff notes on a case, Case Memory for returning families, and handwritten paper forms read into the case, each for staff to review
Cemetery mapping and property inventoryAvailableCemetery mapping, plot inventory, and deeds
Insurance assignmentsAvailable with limitsPrepare and e-sign assignment paperwork; direct provider submission, claim status, and funding decisions remain outside FuneralHQ
Vital-record filingAvailable with limitsCase-driven forms, physician fax, and filing milestones; direct state EDRS transmission is in development
Connections and automations
The automations that take the repetitive work off your morning, plus the connections that move your data where it needs to go.
Obituary draftingSetup requiredOptional writing help turns only the facts a family enters into an editable first draft. It requires model access to be configured and never publishes on its own.
Automated form fillAvailable nowPulls supported case details into mapped forms and packets for staff review.
Built in, on every plan
The parts you should not have to think about come standard.
See the whole system on a real case
In 20 minutes we run a sample case from first call to paid invoice, using the features your firm needs most.