Card and ACH
Accept credit and debit cards or bank transfers, in person or online.
Funeral home online payments software
Take card and ACH payments, record deposits, and set up payment plans, all against the case. Families can pay online, the balance stays current, and each payment syncs to QuickBooks. Processing fees apply.
Who it is for
- Firms that only take checks and cash at the table
- Arrangers chasing balances after the service
- Families who want to pay online on their own time
- Owners who need payments to match the books
What it replaces
- A separate card terminal that never ties to the case
- Manual receipts and handwritten balance notes
- Phone calls to collect outstanding amounts
- Re-entering each payment into QuickBooks by hand
How online payments work
Payments post to the case, so the balance and the books stay in step without extra entry.
- 01
Invoice from the case
The statement of goods and services drives the amount due, so you bill from the same record you arranged on.
- 02
Take card or ACH
Collect by card or bank transfer in person or send a link so the family can pay online.
- 03
Record deposits and plans
Apply a deposit at arrangement and set a payment plan for the remaining balance when a family needs one.
- 04
Watch the balance update
Each payment lowers the outstanding balance on the case, so anyone can see where a family stands.
- 05
Sync to QuickBooks
Payments flow to QuickBooks alongside the invoice and customer record, with no double entry.
What you can do
Deposits
Take a deposit at arrangement and apply it against the case balance right away.
Payment plans
Set up a plan for the remaining balance when a family needs to pay over time.
Pay online
Send a link so families can pay from home instead of mailing a check or driving in.
Balance on the case
The outstanding amount is always visible on the case, updated as payments come in.
QuickBooks sync
Payments post to QuickBooks Online or QuickBooks Desktop so the books match the case.
A sample case, from first call to the books
Every stage of a case is worked on one record, so nothing is typed twice between the person who takes the call and the person who closes the books.
6 steps 1 record
Every stage of a case in one file, so nothing falls between systems.
- First callThe caller, the decedent, and the next step, captured once.
- Arrangement fileServices, merchandise, and the statement, built on the case.
- DocumentsPackets generated from the case, signed remotely, and filed back on it.
- Family pageA secure page for status, forms, signatures, and payment.
- PaymentCard and ACH against a live case balance.
- The booksPosted to QuickBooks or the built-in ledger as payments clear.
Further reading
- Payment link, case balance or bank deposit?Check the request, payment result and payout as separate records.
- Credit card payments for funeral homesProcessing fees, surcharges, and chargebacks.
- Funeral home payment processingMerchant accounts, processors, and what they cost.
- ACH payments for funeral homesWhat to know before you offer bank transfers.
Common questions
What payment methods are supported?
You can take card and ACH bank transfers, in person at arrangement or online through a payment link.
Are there processing fees?
Yes. Standard payment processing fees apply to card and ACH transactions, as with any payment processor.
How soon will a payment reach our bank account?
A successful payment and a bank deposit are separate stages. Timing depends on your processor, payment method, account status, payout schedule and bank. Stripe says a first live payout typically completes within 7–14 days; later payouts follow the account’s settlement timing and schedule. Check the expected deposit date in the processor dashboard. FuneralHQ does not guarantee next-day deposits.
Does a sent payment link mean the family has paid?
No. Sending or opening a link is not proof of payment. Check the provider’s payment result, the amount applied to the case invoice and the bank payout separately. ACH can remain processing before success or failure is confirmed.
Can families pay over time?
Yes. You can record a deposit and set up a payment plan for the remaining balance on the case.
Do payments reach QuickBooks?
Yes. FuneralHQ syncs with QuickBooks Online and QuickBooks Desktop, and payments sync with the invoice and customer record, so you do not re-enter them. FuneralHQ also includes a built-in general ledger, payroll, and trust accounting.
See a payment hit the case and the books
In 20 minutes we take a sample payment, update the balance, and watch it sync to QuickBooks.