The complete daily case
First call, arrangements, tasks, documents, unlimited e-signatures, card and ACH payments, preneed, and QuickBooks Online stay on one operating record.
FuneralHQ vs Directors Assistant
Both are web-based funeral management systems. The important difference is whether your firm needs a deep native accounting suite or a focused operating record connected to QuickBooks Online.
What the Platform plan includes
- Unlimited users, cases, and e‑signatures
- Case management, intake, and the whiteboard
- Documents, packets, and remote signing
- Payments, plans, and QuickBooks Online sync
$250 per location, per month. Your records export whenever you want them.
How they compare
Continental Computers publishes The Directors Assistant Web as a full funeral-management and accounting system with native general ledger, accounts payable, payroll, trust management, family collaboration, and chain-of-custody tools. FuneralHQ focuses on the complete daily case, two-way family communication, documents and unlimited e-signatures, payments, public obituaries, signed custody forms, preneed, and QuickBooks Online sync with published pricing.
NeedDirectors Assistant WebFuneralHQ
Case managementWeb-based funeral management with arrangement and reporting workflowsOne record for family, decedent, services, merchandise, tasks, messages, documents, and balances
Native accountingPublished native general ledger, accounts payable, payroll, trust, and bank reconciliationNo native general ledger, payroll, or trust accounting; syncs case invoices and payments with QuickBooks Online
QuickBooksPublishes QuickBooks Desktop, QuickBooks Online, and other accounting interfacesQuickBooks Online only
Family toolsFamily Collaboration Portal is a published capabilitySecure family page for status, forms, documents, signatures, payments, and obituary submission
MessagingConfirm current text and email workflow with the vendorTwo-way text and email kept on the case, with consent, opt-out, quiet hours, files, and delivery state
Documents & e-signaturesForms and electronic-signature capabilities are publishedCase-generated packets and unlimited e-signatures, with signed copies stored on the case
Custody trackingPublished chain-of-custody tracking with barcode capabilitySigned, timestamped mobile custody forms are live; QR and barcode checkpoints are in development
PaymentsPayment and accounting workflows are published; confirm channels and processor termsCard and ACH, payment plans, balances, receipts, and reconciliation on the case; processing fees apply
Public obituaries and website suiteConfirm the current public website, obituary, livestream, and commerce package with the vendorPublic obituaries are live; full websites, livestreaming, and memorial commerce are in development
PricingContact vendor for a current package and total-cost quotePublished at $250 per location each month on the Platform plan
Reviewed September 9, 2026 from Continental Computers’ public Directors Assistant product and comparison pages. Public descriptions may not capture every package, limit, service, or integration; confirm the deciding workflow and total cost directly with the vendor.
Sources reviewed: The Directors Assistant Web product page · Continental Computers TDAW comparison page
Why FuneralHQ should be the baseline for an independent firm
A broader suite can list more modules. FuneralHQ concentrates on the work an independent funeral home completes every day, keeps the economics clear, and gives operators direct access to the people building the product.
Published, predictable pricing
$250 per location, per month, with unlimited users, cases, and e-signatures on the Platform plan. The same model applies at every location.
A direct path for missing workflows
Bring the exact requirement to the demo. The team building FuneralHQ will separate what ships today from configuration, integration, or development and give you a concrete answer on fit and timing.
What to test after the FuneralHQ baseline
When Directors Assistant deserves a close test
A firm that wants native general ledger, payroll, trust accounting, QuickBooks Desktop, or a mature barcode workflow should test those modules with its accountant and operating team.
Why FuneralHQ remains the baseline
FuneralHQ joins the daily case, family text and email, documents, unlimited e-signatures, payments, public obituaries, custody forms, and QuickBooks Online with published pricing.
How to choose
Run the same case and month-end accounting scenario in both systems. Include trust, payroll, reconciliation, custody, messages, documents, payment, and export steps that your firm actually performs.
Common questions
Is Directors Assistant a good product?
It is an established funeral-management platform with notably broad native accounting and trust capabilities. Firms that need those modules should test them closely. Fit depends on the exact workflows, team, and accounting model.
Does FuneralHQ replace a general ledger or payroll system?
No. FuneralHQ connects case invoices and payments to QuickBooks Online. It does not include its own general ledger, payroll, trust accounting, or QuickBooks Desktop connection.
Does FuneralHQ have chain of custody?
Yes, for signed and timestamped intake, transfer, cremation, and release forms in the mobile delivery portal. QR and barcode checkpoint scanning is still in development.
Can FuneralHQ handle a workflow that is missing today?
Bring the requirement to the demo. The product team can assess configuration or development quickly and give a concrete answer on fit and timing, but a requested capability is not described as live before it ships.
Compare the accounting handoff on a real case
Bring your case and month-end workflow. In 20 minutes we will show exactly what stays in FuneralHQ, what reaches QuickBooks Online, and which specialist needs remain outside the product.