FuneralHQ

FuneralHQ vs Directors Assistant

Both are web-based funeral management systems with built-in accounting, trust, payroll, and chain of custody. The choice turns on the price model, how your firm works, and what each vendor shows on a demo.

Directors Assistant Web
FuneralHQ

What the Platform plan includes

  • Unlimited users, cases, and e‑signatures
  • Case management, intake, and the whiteboard
  • Documents, packets, and remote signing
  • Payments, plans, and QuickBooks Online sync

$250 per location, per month. Your records export whenever you want them.

How they compare

Continental Computers publishes The Directors Assistant Web as a full funeral-management and accounting system with native general ledger, accounts payable, payroll, trust management, family collaboration, and chain-of-custody tools. FuneralHQ runs the complete daily case on one system with published pricing: two-way family communication, documents and unlimited e-signatures, payments, websites and public obituaries, QR and barcode custody scanning, preneed, a built-in general ledger, payroll, and trust accounting, and sync with QuickBooks Online and QuickBooks Desktop.

NeedDirectors Assistant WebFuneralHQ
Case managementWeb-based funeral management with arrangement and reporting workflowsOne record for family, decedent, services, merchandise, tasks, messages, documents, and balances
Native accountingPublished native general ledger, accounts payable, payroll, trust, and bank reconciliationA built-in general ledger, payroll, and trust accounting. Also syncs with QuickBooks for firms that keep their books there
QuickBooksPublishes QuickBooks Desktop, QuickBooks Online, and other accounting interfacesQuickBooks Online and QuickBooks Desktop
Family toolsFamily Collaboration Portal is a published capabilitySecure family page for status, forms, documents, signatures, payments, and obituary submission
MessagingConfirm current text and email workflow with the vendorTwo-way text and email kept on the case, with consent, opt-out, quiet hours, files, and delivery state
Documents & e-signaturesForms and electronic-signature capabilities are publishedCase-generated packets and unlimited e-signatures, with signed copies stored on the case
Custody trackingPublished chain-of-custody tracking with barcode capabilityQR and barcode scan checkpoints for chain of custody, alongside signed, timestamped mobile custody forms
PaymentsPayment and accounting workflows are published; confirm channels and processor termsCard and ACH, payment plans, balances, receipts, and reconciliation on the case; processing fees apply
Public obituaries and website suiteConfirm the current public website, obituary, livestream, and commerce package with the vendorFuneral home websites, public obituaries, livestreaming of services, and a memorial store
PricingContact vendor for a current package and total-cost quotePublished at $250 per location each month on the Platform plan

Reviewed September 9, 2026 from Continental Computers’ public Directors Assistant product and comparison pages. Public descriptions may not capture every package, limit, service, or integration; confirm the deciding workflow and total cost directly with the vendor.

Sources reviewed: The Directors Assistant Web product page  Continental Computers TDAW comparison page

Why FuneralHQ should be the baseline for an independent firm

FuneralHQ runs the work an independent funeral home completes every day on one record, keeps the economics clear, and gives operators direct access to the people building the product.

The complete daily case

First call, arrangements, tasks, documents, unlimited e-signatures, card and ACH payments, preneed, accounting, and QuickBooks sync stay on one operating record.

Published, predictable pricing

$250 per location, per month, with unlimited users, cases, and e-signatures on the Platform plan. The same model applies at every location.

A direct path for missing workflows

Bring the exact requirement to the demo. The team building FuneralHQ will separate what ships today from configuration, integration, or development and give you a concrete answer on fit and timing.

What to test after the FuneralHQ baseline

When Directors Assistant deserves a close test

Continental Computers publishes native general ledger, accounts payable, payroll, trust management, and bank reconciliation. A firm whose accountant and staff already work in Directors Assistant should test those modules with them before changing systems.

Why FuneralHQ remains the baseline

One system from the first call to the books. Optional phone answering drafts the first call sheet, and the case carries family text and email, documents, unlimited e-signatures, payments, QR and barcode custody scanning, and a built-in general ledger, payroll, and trust accounting with QuickBooks sync. Packages are published: Platform, Growth, and Growth Managed.

How to choose

Run the same case and month-end accounting scenario in both systems. Include trust, payroll, reconciliation, custody, messages, documents, payment, and export steps that your firm actually performs.

Common questions

Is Directors Assistant a good product?

It is an established funeral-management platform with notably broad native accounting and trust capabilities. Firms that need those modules should test them closely. Fit depends on the exact workflows, team, and accounting model.

Does FuneralHQ replace a general ledger or payroll system?

It can. FuneralHQ includes a built-in general ledger, payroll, and trust accounting. It also syncs with QuickBooks Online and QuickBooks Desktop for firms that keep their books there.

Does FuneralHQ have chain of custody?

Yes. FuneralHQ includes QR and barcode scan checkpoints for chain of custody, alongside signed and timestamped intake, transfer, cremation, and release forms in the mobile delivery portal.

Can FuneralHQ handle a workflow that is missing today?

Bring the requirement to the demo. The product team can assess configuration or development quickly and give a concrete answer on fit and timing, but a requested capability is not described as live before it ships.

Compare month-end accounting on a real case

Bring your case and month-end workflow. In 20 minutes we will show the general ledger, payroll, and trust accounting in FuneralHQ, what reaches QuickBooks, and give a direct answer on anything that remains outside the product.