Preneed

Preneed management software for funeral homes

Track every preneed contract in the same system you run at-need cases. When the time comes, convert the contract to an at-need case without re-entering the family and decedent details you already captured.

Who it is for

  • Firms keeping preneed contracts in a filing cabinet
  • Arrangers who re-key the file when a preneed comes due
  • Owners who want preneed and at-need in one system
  • Teams that need records to survive staff turnover

What it replaces

  • Paper preneed folders held for years
  • A separate preneed log apart from the case system
  • Rebuilding the case from scratch when it comes due
  • Lost details between the sale and the service

How preneed works

A preneed contract lives in FuneralHQ from the day it is sold to the day it converts.

  1. 01

    Record the contract

    Capture the preneed family, the selected services and merchandise, and the contract details up front.

  2. 02

    Keep it ready for years

    The record stays in the system through the years between the sale and the service, ready to find.

  3. 03

    Convert to at-need

    When the family calls, convert the preneed contract into an at-need case in a few steps.

  4. 04

    Reuse what you captured

    The family and decedent details carry over, so you continue the case instead of re-entering it.

  5. 05

    Run it like any case

    From there it works like any at-need case: documents, payments, balance, and QuickBooks sync.

What you get

Contract tracking

Keep each preneed contract, its selections, and its details in one place.

No re-entry on conversion

Convert preneed to at-need without retyping the family and decedent information.

Long-term records

Records stay ready for the years between when a contract is sold and when it is needed.

One system for both

Preneed and at-need cases live together, so staff learn one workflow.

Carries into the case

Selected services and merchandise flow into the at-need case at conversion.

Exportable anytime

Your preneed records are yours to export whenever you want.

Common questions

Do I re-enter data when a preneed comes due?

No. You convert the preneed contract to an at-need case and the family and decedent details carry over.

How long are preneed records kept?

Records stay in the system through the years between the sale and the service, ready to find when the family calls.

Are preneed and at-need in the same system?

Yes. Both live in FuneralHQ, so your team uses one workflow for the whole lifecycle.

Can I export preneed records?

Yes, anytime. Your contracts and records are yours to export whenever you want.

See a preneed contract become an at-need case

In 20 minutes we record a sample contract and convert it to an at-need case without re-entry.