QR and barcode tags
Printable tags for the decedent, the container, and the cremated remains, each scannable to the same case so identity follows the remains through every step.
Chain of Custody
Funeral home chain of custody software
Every decedent in your care carries a scannable tag. Each transfer, cooler placement, prep, cremation, and release is scanned, timestamped, and signed by the person who did it, so identity is never a matter of memory.
Who it is for
- Crematories that must log every cremation for the state
- Firms holding several decedents in care at once
- Owners carrying the risk of a misidentification claim
- Teams tracking custody on a clipboard or a spreadsheet
What it replaces
- A cremation log kept in a spreadsheet on one computer
- Paper custody sheets that travel with the removal vehicle
- Whiteboards showing who is in which cooler
- Reconstructing a timeline from memory when someone asks
How custody tracking works
A tag goes on at the first transfer of care and stays with the decedent until release. Every movement in between is a scan.
- 01
Tag at first transfer of care
At the place of death, staff print or apply a QR or barcode tag and scan it against the case. The tag ties the physical decedent to the record from the first minute you take custody.
- 02
Scan every movement
Arrival at the facility, cooler placement, prep room, retort, and any transfer between locations is scanned on a phone. The scan records who did it, when, and where.
- 03
Verify identity at each critical step
Before prep, before cremation, and before release, staff complete the identification steps your firm requires, including a second-person confirmation where you want one.
- 04
Capture photos where it matters
Attach a photo at transfer of care, at cremation, or at release. Photos are stored on the case and visible only to staff you allow.
- 05
Release with documentation
Release to the family or another firm captures who received the remains, their identification, and a signature, and closes the custody chain on the case.
What the system tracks
The record a regulator asks for, and the answer a family deserves.
Cooler and retort location
See at a glance who is in which cooler, on which shelf, and which retort a cremation ran in, without walking the building to check.
Example A director on the phone with a family can confirm where the decedent is without leaving the arrangement room.
Identification checkpoints
Configure the verification your firm requires before prep, cremation, and release, including two-person confirmation and identification of the person authorizing.
Cremation log
Cremation start and end time, operator, retort, container, and processing, recorded as it happens in the form your state expects rather than typed up later.
Release and receipt
Who picked up the remains, what identification they showed, what was released, and a captured signature, stored on the case.
Exportable audit log
Every scan, photo, and signature exports as a clean timeline for an inspection, an insurer, or a family who asks what happened and when.
Common questions
What hardware do we need?
A phone or tablet with a camera scans the tags, and a standard label printer prints them. Dedicated barcode scanners work too if you already have them.
Does it work without service in the field?
Yes. Scans taken at a residence or facility with poor reception are stored on the device and sync when the phone is back on a network, with the original scan time preserved.
Can we require two people to confirm identity?
Yes. Set which steps need a second confirmation and which staff can give it. The system records both names on the step.
Will this satisfy our state cremation log requirement?
The log captures the fields states commonly require, including times, operator, retort, and release, and exports for your files. We set the export up to match your state during onboarding, and your licensee remains responsible for the filing.
Who can see the photos?
Photos are restricted by role and never appear in anything family facing unless you choose to share them. They are stored with the case under the same access controls as the rest of the file.
Can we show a family the custody record?
Yes. You can produce a plain timeline of when the decedent came into your care and each step that followed, which is often the most reassuring thing you can hand a family who asks.
Walk a case from transfer to release
In 20 minutes we tag a sample case, scan it through cooler, prep, and cremation, and export the audit log you would hand a regulator.