What directors told us
They want one place for the whole case, fewer details typed twice, calls answered when no one can pick up, and books that match the cases without a month-end scramble.
FuneralHQ is built by a new team of developers who came to funeral service from finance. We build one modern system for the whole case, with AI agents that take on the repetitive work and leave every decision to your staff.
What we hold ourselves to
Much of the software funeral homes run on was designed for an older way of working: desktop installs, separate tools for documents, payments and the books, and staff retyping the same details from one screen to the next. We have interviewed thousands of funeral directors about how they actually work, and the same problems came up again and again. FuneralHQ is our answer to them, and it is growing fast: 50 customers have run more than 1,000 cases through it as firms move off old-school systems.
They want one place for the whole case, fewer details typed twice, calls answered when no one can pick up, and books that match the cases without a month-end scramble.
One case record from first call to the books, built for the browser and the phone, with AI that does the drafting and staff who stay in control.
FuneralHQ is growing quickly, with 50 customers and more than 1,000 cases so far, and what we build next comes from the same conversations with directors that shaped the product so far.
Most of the people building FuneralHQ come from finance, where every number has to reconcile and every record has to be traceable. We brought that habit to funeral homes, where a case is also a contract, a payment plan, and a set of entries in the books.
A built-in general ledger, payroll, and trust accounting, with sync to QuickBooks Online, QuickBooks Desktop, and Xero. An invoice and its payments follow the case into the books.
Signed documents are stored with the case and a timestamped audit trail, and custody forms are signed and timestamped with QR and barcode scan checkpoints.
Platform is $250 per location per month with unlimited users, cases, and e-signatures and no setup fee, published on the pricing page rather than held for a sales call.
We use AI agents for bounded tasks with a clear owner. The agent does the drafting and the searching; a person on your staff reviews and confirms the result before it becomes part of the case.
AI phone answering picks up when no one can, pages the on-call director, and drafts a first call sheet for a person to confirm. It quotes prices only from your General Price List.
Document packets fill from details already on the record, and handwritten paper forms are read into the case for staff to review.
Voice handoff notes and plain-English record search help the next person pick up a family with full context.
FuneralHQ is newer than most funeral software. We think the honest answer to that is to publish our price, label what is live, state our limits on our comparison pages, and let you test the product on one of your own cases before you decide.
Independent and family-owned funeral homes, cremation providers, crematories, combination funeral home and cemetery operations, pet cremation providers, and multi-location groups in the United States.
FuneralHQ runs in any current browser on phones, tablets, Macs, and Windows PCs, with calendar sync for Google Calendar and Microsoft 365 / Outlook.
We are still building our base of public reviews, so we publish our price, our limits, and an anonymous review of real customer workflows instead.
In 20 minutes we take a sample case from first call through documents, payment, and the books, so you can judge FuneralHQ on the work you do every day.