Owner and pet records
Owner contacts and pet details stored together, ready for follow-up or a return visit.
Pet cremation software for funeral homes
If your firm offers pet aftercare alongside its human services, the records belong in one place. FuneralHQ includes pet cremation workflows: owner and pet records, cremation authorizations, and billing, so pet work runs in the same system as the rest of your firm.
Who this workflow fits and what it replaces
Who it is for
- Funeral homes adding pet cremation as a service
- Firms that take referrals from local veterinary clinics
- Operators with their own cremation equipment and capacity
- Teams that want pet cases organized, not on a separate spreadsheet
What it replaces
- A separate spreadsheet or logbook for pet cases
- Paper cremation authorization forms
- Manual invoices for pet services
- Owner and pet details scattered across notes and email
How pet cremation runs in FuneralHQ
Pet work deserves the same organized record as the rest of the building, without pretending a pet case is a human case.
- 01
Record the owner and the pet
Open a pet cremation record with the owner’s contact details and the pet’s details together, so the two are never kept in separate places.
- 02
Complete the cremation authorization
The cremation authorization is part of the pet workflow, so the owner’s authorization stays with the record it belongs to.
- 03
Bill the pet service
Billing is part of the same workflow, so the charge for a pet service does not depend on an invoice built by hand.
- 04
Keep pet work with the rest of the firm
Pet cremation runs inside FuneralHQ, so staff do not switch to a second tool or a logbook for pet cases.
What the pet workflow includes
Three parts, stated plainly. For detail on any of them, ask us in a demo.
Cremation authorizations
Cremation authorizations for pets, kept with the owner and pet record.
Billing
Billing for pet services, handled in FuneralHQ instead of on a separate invoice.
A sample case, from first call to the books
Every stage of a case is worked on one record, so nothing is typed twice between the person who takes the call and the person who closes the books.
6 steps 1 record
Every stage of a case in one file, so nothing falls between systems.
- First callThe caller, the decedent, and the next step, captured once.
- Arrangement fileServices, merchandise, and the statement, built on the case.
- DocumentsPackets generated from the case, signed remotely, and filed back on it.
- Family pageA secure page for status, forms, signatures, and payment.
- PaymentCard and ACH against a live case balance.
- The booksPosted to QuickBooks or the built-in ledger as payments clear.
Common questions
Is pet cremation support live in FuneralHQ today?
Yes. FuneralHQ includes pet cremation workflows: owner and pet records, cremation authorizations, and billing.
Do we need a separate system for pet work?
No. Pet cremation workflows are part of FuneralHQ, so pet work and your other cases run in one system.
How do we see it on our own work?
Book a demo and tell us how your pet aftercare runs today. We will walk a sample pet case through the owner and pet record, the cremation authorization, and billing.
See pet cremation in FuneralHQ
In 20 minutes we walk a sample pet case through the owner and pet record, the cremation authorization, and billing.