FuneralHQ

Documents, e-signatures & forms

Digital Forms for Funeral Homes: What to Automate First

You do not have to digitize everything at once. Start where the pain is greatest: the forms you send most, to people who cannot come in. Here is a sensible order for going digital.

By the FuneralHQ Editorial Team  5 min read 

For directors planning a move to digital forms.

Engraved illustration of a printing press roller over a sheet of blank form lines.

Going fully paperless in one step is daunting, and it is not necessary. The smarter approach is to automate the forms that cause the most friction first, prove the workflow, and expand from there. The biggest early wins are the high-volume authorizations and the forms families sign remotely, because those are where printing, mailing, and chasing cost you the most.

A sensible order for going digital

  1. Authorizations every case needs (embalming, cremation), the highest-volume forms.
  2. The general price list acknowledgment, signed on every case.
  3. Service and merchandise selections, built from the case.
  4. Release and permission forms families sign remotely.
  5. Everything else, once the workflow is proven.

Why volume and friction first

Automating a rarely-used form saves little. Automating the authorization you send on every case, often to a family member who cannot come in, saves time on every case and removes the most chasing. Sequencing by volume and friction means the early effort returns the most value, which builds the momentum to finish the job.

What to ask software vendors

  1. Can forms be built from the case with details pre-filled?
  2. Can I start with a few forms and expand?
  3. Can families sign the high-volume authorizations remotely?
  4. Do completed forms return to the case automatically?

How FuneralHQ handles this

FuneralHQ is funeral home management software that builds digital forms and packets from the case, so you can start with your highest-volume authorizations and expand at your pace, with details pre-filled and signed forms returning to the case. E-signatures are unlimited with no per-signature fee.

Read how to build a funeral home signature packet and how digital signature packets work.

The FuneralHQ advantage

Documents belong inside the case workflow

FuneralHQ generates, sends, signs, and stores documents on the case, so a completed packet returns to the work it authorizes instead of living in a separate signature account.

One case recordFirst call, case management, documents, e-signatures, payments, preneed, and QuickBooks Online share one operating record.
Clear monthly price$250 per location, per month, with unlimited users, cases, and e-signatures on the Platform plan.
Talk to the teamBring your forms and the tasks that take too much time. The team building FuneralHQ will show the steps, answer questions and explain any setup your firm needs.

We will work through a real example with you, from the first details to the finished record.

See it on one of your cases

About the FuneralHQ Editorial Team

This guide was written by the FuneralHQ Editorial Team, the in-house team behind funeral home software used by independent firms to run cases, documents, payments, and QuickBooks sync in one record. Our editorial standards explain how we review product claims, outside sources, automation, updates, and corrections.

More guides like this

See digital forms built from a case

In 20 minutes we automate a high-volume authorization from a sample case and sign it remotely.