FuneralHQ

Funeral home operations, in plain language

Practical guides on running cleaner cases, getting paid faster, and choosing software that fits, from the FuneralHQ Editorial Team.

The resource library

  • Software evaluation and switching
  • Case management and documents
  • Payments, QuickBooks and daily operations

248 articles. Free to read, with no email required.

All articles

Showing 193–204 of 248 articles · Newest published first

Engraved illustration of a gentle wooden step stool beside a desk with a laptop.GuideFuneral Home Software for the Tech-Hesitant: What to Actually ExpectPlenty of excellent funeral directors do not consider themselves computer people, and that is no barrier. Here is an honest account of what to expect from a first system, learning curve, support, and all, without the hype.FuneralHQ Editorial Team6 min readEngraved illustration of a covered wagon wheel beside a wooden crate of folders.MigrationFuneral Home Software Migration: What Data Should You Bring Over?The fear of switching is really a fear of losing data. Knowing exactly what to migrate, and what to retire, turns a scary move into a planned one.FuneralHQ Editorial Team6 min readEngraved illustration of an open gift box revealing neatly packed folders.Buyer guideFuneral Home Software Pricing: What Should Be Included?A low headline price can hide a stack of add-ons. The real question is not what it costs, but what that cost includes, and what gets billed on top.FuneralHQ Editorial Team6 min readEngraved illustration of a small triangular signal flag on a pole planted in the ground.Buyer guideFuneral Home Software Red Flags: 15 Things to Watch ForA demo is designed to show strengths. Red flags are the things a vendor hopes you do not ask about. Here are fifteen worth raising before you sign anything.FuneralHQ Editorial Team6 min readEngraved illustration of a wall key board with brass hooks and two keys hanging.ChecklistFuneral Home Staff Handoff Checklist: How to Keep Everyone AlignedCases do not run on one person’s shift. A clean handoff is what keeps a family from having to repeat themselves and a detail from falling between two directors.FuneralHQ Editorial Team5 min readEngraved illustration of a framed blank price board on a wall bracket.SecurityGeneral Price List Management: How Funeral Homes Can Keep Pricing OrganizedThe general price list is central to how a funeral home presents pricing to families. Keeping it current, consistent, and easy to produce is an operational discipline software can support.FuneralHQ Editorial Team6 min readEngraved illustration of a shop window with an awning and a blank hanging sign.Operator playbookGoogle Business Profile for Funeral Homes: A Practical Setup GuideFor a funeral home, the Google Business Profile is the single highest-leverage piece of online presence. It is the map result families see first, and it is free. Here is how to set it up well.FuneralHQ Editorial Team6 min readEngraved illustration of a young oak tree growing in a meadow with a simple wooden marker.Operator playbookGreen and Natural Burial: What Funeral Homes Should KnowInterest in green and natural burial has climbed past six in ten consumers and keeps rising. Whether or not you offer it today, it is a question more families will ask, and a service worth understanding.FuneralHQ Editorial Team6 min readEngraved illustration of a watering can pouring onto a small flowering plant.Operator playbookGrowing Average Revenue Per Funeral Case, EthicallyAs cremation rises, average revenue per case is falling, and the wrong response is to push families harder. The right one is to offer meaningful options well, so families who want more can find it, without anyone being pressured.FuneralHQ Editorial Team6 min readEngraved illustration of seven small stepping stones crossing a stream.Buyer guideFuneral Home Software Implementation Timeline: What Happens Week OneThe fear of switching is mostly a fear of a long, painful rollout. A good implementation is the opposite: connected, migrated, and running a live case inside the first week.FuneralHQ Editorial Team6 min readEngraved illustration of a handshake above a signed agreement and a pen.Operator playbookFrom Inquiry to Arrangement: The Funeral Home Sales Conversation, Done With CareThe arrangement conference is, in business terms, a sales conversation. But the moment it feels like one, you have lost the family. Done with care, it is simply helping a grieving family make good decisions, and that is what converts and what earns referrals.FuneralHQ Editorial Team6 min readEngraved illustration of a small brass hand balance tipping slightly to one side.GuideIs Funeral Home Software Worth It for a Small or Traditional Firm?It is a fair question, and the honest answer is: it depends on your volume, your team, and where your time goes. Here is a straight look at where software pays for itself in a small firm, and where it may not be needed yet.FuneralHQ Editorial Team6 min read