FuneralHQ

Funeral home operations, in plain language

Practical guides on running cleaner cases, getting paid faster, and choosing software that fits, from the FuneralHQ Editorial Team.

The resource library

  • Software evaluation and switching
  • Case management and documents
  • Payments, QuickBooks and daily operations

248 articles. Free to read, with no email required.

All articles

Showing 133–144 of 248 articles · Newest published first

Engraved illustration of a small wooden display stand holding a blank folded price card beside a fountain pen.ChecklistCasket Price List and Outer Burial Container Price List: Operational ChecklistBeyond the general price list, the casket and outer burial container price lists need their own discipline. Here is a practical checklist for keeping them current and consistent.FuneralHQ Editorial Team5 min readEngraved illustration of a set of three nesting wooden boxes slightly offset.Buyer guideHow to Choose Software for a Multi-Location Funeral Home GroupA group has a problem a single location does not: keeping every chapel consistent while still seeing the whole operation. The right software standardizes the work and rolls it up.FuneralHQ Editorial Team7 min readEngraved illustration of a single small lantern standing on a stone step.Buyer guideHow to Choose Funeral Home Management Software for a One-Location FirmA one-location firm has different needs than a regional group. The goal is software that runs your daily case work cleanly, without the cost and complexity of features built for chains.FuneralHQ Editorial Team6 min readEngraved illustration of a soft cumulus cloud above a closed filing cabinet.MigrationCloud Funeral Home Software: What Owners Should Know Before SwitchingCloud software is not just someone else’s computer. For a funeral home it changes who can reach a case, how data is backed up, and how fast a family can sign. Here is what actually changes.FuneralHQ Editorial Team6 min readEngraved illustration of a brass pan balance holding two small wrapped parcels.ComparisonHow to Compare Funeral Home Software Vendors Without Getting OverwhelmedEvery vendor sounds great in isolation. The way to compare them is not more demos, it is a consistent scorecard built around the work your firm actually does.FuneralHQ Editorial Team6 min readEngraved illustration of a card payment terminal with a receipt curling from it.GuideCredit Card Payments for Funeral Homes: Fees, Surcharges, and ChargebacksA card lets a family pay at once from anywhere, and the fee on a median funeral is $208 to $291 at published rates. Here is what cards cost, when a surcharge is allowed, and how to defend a chargeback.FuneralHQ Editorial Team15 min readEngraved illustration of a row of identical simple urns on a long shelf, evenly spaced.WorkflowCremation-Focused Funeral Homes: Software Workflows That MatterA cremation-focused firm runs more cases at lower margins, so the workflows that matter are the ones that keep each case fast and lean without losing the family relationship.FuneralHQ Editorial Team6 min readEngraved illustration of a sealed envelope with a wax seal resting against a small urn.GuideFuneral Home Follow-Up After Cremation Services: What to TrackA cremation case does not end when the service does. Tracking the follow-up, the return of ashes, merchandise, and aftercare, keeps the family cared for and the relationship alive.FuneralHQ Editorial Team5 min readEngraved illustration of a staircase of stone steps rising to the right with a potted plant on the top step.GuideHow Cremation Growth Changes Funeral Home OperationsCremation passed burial years ago and the gap keeps widening. The operational consequence is more cases, lower average revenue per case, and less room for admin overhead. Software is one of the few levers that helps.FuneralHQ Editorial Team6 min readEngraved illustration of a padlocked leather document case with its key on a ribbon beside it.SecurityWhat Funeral Homes Should Ask Software Vendors About Data OwnershipYour case files, family records, and financial history are the firm’s memory. Before you put them in any system, get clear answers on who owns that data and how you get it back.FuneralHQ Editorial Team5 min readEngraved illustration of a smartphone resting on a cushion in a calm living room armchair.Operator playbookHow Online Arrangements and Digital Convenience Help You Win FamiliesFamilies increasingly expect the same digital convenience from a funeral home that they get everywhere else. The firms that offer it are quietly winning families the ones that do not are quietly losing them.FuneralHQ Editorial Team6 min readEngraved illustration of a printing press roller over a sheet of blank form lines.GuideDigital Forms for Funeral Homes: What to Automate FirstYou do not have to digitize everything at once. Start where the pain is greatest: the forms you send most, to people who cannot come in. Here is a sensible order for going digital.FuneralHQ Editorial Team5 min read